As a consumer you have rights when you purchase things in Australia. Goods and services must meet certain standards and, in some cases, you may be entitled to a refund if these standards are… Read more »
On Friday the 22nd of May 2015, Minister for Human Services Senator the Hon Marise Payne announced new consumer protection measures for customers utilising Centrepay. After advocating for changes to Centrepay over the past… Read more »
The team at Financial Counselling Australia recently held yet another extraordinary annual conference in Canberra. The conference theme ‘celebrating 30 years’ set the tone, with many presenters and delegates reflecting on the past with… Read more »
This Fraud Week, the Australian Competition and Consumer Commission is urging Indigenous consumers to be wary of requests over the internet for personal information. The ACCC’s 2014 Targeting Scams Report revealed that Indigenous consumers… Read more »
The Office of Fair Trading is urging consumers and businesses to ’Get smarter with your data’ during National Consumer Fraud Week which runs from 18 to 24 May. Fair Trading Acting Executive Director Tony… Read more »
By Unaisi Buli, Bettina Addo & Sandy Rosas Last week, local organisations came together to provide ongoing support to the Manoora Community Centre and the residents of Murray Street in Cairns. The ICAN financial… Read more »
In Queensland, Pension cardholders may be eligible for the Queensland Electricity Rebate totaling $320.97 per year (GST inclusive). But many Indigenous people living remotely, who are pre-paid powercard customers have been missing out on… Read more »
If you have ever been offered the chance to sign up for a free training course, the Queensland Office of Fair Trading would like to hear your story. Training courses are a great way… Read more »