Since 2009, ICAN has recognised the benefits of supervision for both staff and the organisation. In recognition of these benefits, ICAN has embedded supervision frameworks into its organisational culture. Professional supervision, which includes consideration of… Read more »
ICAN E-News is celebrating its tenth anniversary of providing monthly updates on our activities, partner announcements and consumer tips. What started out as a PDF publication sent to a small consumer and financial literacy… Read more »
Consumer groups say draft legislation to ban rent-to-buy goods providers from Centrepay (Centrelink’s service that allows third parties to receive direct payment from welfare payments) is an essential step to protect vulnerable Australians from… Read more »
The ICAN team visited the Northern Peninsula Area (NPA) located at the top of Cape York last week, to deliver the first training session under Yarnin’ Money, a new outreach program aimed at providing… Read more »
Fifteen Aboriginal and Torres Strait Islander people from across Australia were recently awarded scholarships through the Commonwealth Bank of Australia sponsored 2015-2016 Indigenous Financial Counselling Mentorship Program. The Mentorship Program run by ICAN and… Read more »
As a consumer you have rights when you purchase things in Australia. Goods and services must meet certain standards and, in some cases, you may be entitled to a refund if these standards are… Read more »
On Friday the 22nd of May 2015, Minister for Human Services Senator the Hon Marise Payne announced new consumer protection measures for customers utilising Centrepay. After advocating for changes to Centrepay over the past… Read more »
The team at Financial Counselling Australia recently held yet another extraordinary annual conference in Canberra. The conference theme ‘celebrating 30 years’ set the tone, with many presenters and delegates reflecting on the past with… Read more »