Scams are becoming increasingly reported from Indigenous consumers, from across cities and remote communities. As scams are becoming increasingly more common, they are also becoming more sophisticated in how they target consumers. Did you… Read more »
The ICAN team are now settled in at our new office location at 209 Buchan Street, Bungalow (Cairns). ICAN’s head office in Cairns is the hub for ICAN service activity, including: financial counselling, financial… Read more »
Some Aboriginal and Torres Strait Islander households in remote Queensland communities are often living without electricity, unable to afford the necessary power cards or unable to buy one due to limited business operating hours,… Read more »
The Office of Fair Trading recently relaunched its website as part of the Queensland Government web upgrade. Every page has been rewritten to make it easier to read and understand. The new website can… Read more »
ICAN’s Financial Counselling services has an extensive network base with a number of key stakeholders working across the community. These organisations provide professional support to ICAN, offer IDR / EDR and handle investigations and… Read more »
ICAN’s Indigenous financial counsellors will feature in a new NITV series ‘On the Money’, to be aired later this year. The series will comprise fifteen three-minute episodes on a range of consumer/financial topics. The… Read more »
The Australian Competition and Consumer Commission has launched a new Facebook page, ACCC – Your Rights Mob – Indigenous consumers, to help inform and empower Indigenous consumers to stand up for their consumer rights.… Read more »
The Queensland Council of Social Service (QCOSS) and Indigenous Consumer Assistance Network (ICAN) have jointly welcomed confirmation from the Queensland Government that powercard customers in remote communities are eligible for the government-funded Electricity Rebate.… Read more »