Regional energy literacy workshops for frontline community service workers

Do you assist clients struggling with energy bills and want to learn more about how you can help them, what assistance is available, and how future reforms may impact your clients?

If you are a frontline worker for a community organisation who assists clients with energy related information, advice or referrals – for example financial counsellors, housing support workers, emergency relief, NILS providers – this workshop will assist you to get the best outcomes for your clients.

During the workshop we will cover:

1. an introduction to the market and what drives electricity prices
2. how to read a bill – general tips and advice
3. advice on what you can you do to help clients access concessions and assistance
4. an interactive session to work through scenarios and case studies on common problems
5. building skills to get the best outcome for your clients including negotiating affordable payment plans and navigating the Home Energy Emergency Assistance Scheme process


CAIRNS 25th February 2015 Seville Mercy Conference Centre
35 Bauhinia Ave
Earlville QLD 4870
Register here:
RSVP: 18th February 2015


MOUNT ISA 27th February 2015 Mt Isa Family & Support Services & Neighbourhood Centre
72 Marian Street
Mt Isa Qld 4825
Register here:
RSVP: 20th February 2015


TOOWOOMBA 17th March 2015 Cerebral Palsy League Toowoomba
21-25 Scott Street
Toowoomba Qld 4350
Register here:
10th March 2015


TOWNSVILLE 24th March 2015 Townsville Sports House
3-9 Redpath Street
North Ward Qld 4810
Register here:
RSVP: 19th March 2015


MACKAY 26th March 2015 Mackay Women’s Centre
418 Shakespeare Street
Mackay QLD 4740
Register here:

RSVP: 19th March 2015

SOUTH EAST QLD (various locations) TBC Register your interest here

Cost: FREE

(M/Tea provided)
Time: 9:00am – 12:00pm

For more information
Carly Allen – Email: Ph: (07) 3004 6909
Kirsty Kohn – Email: Ph: (07) 3004 6919

Cancellation and Refunds Policy: NO REGISTRATION REFUNDS are applicable. If unable to attend, please email the event contact person at QCOSS. You may transfer your registration to another person. Advise us in writing of the full name and details of the person replacing you at least 24 hours before the event starts. We reserve the right to cancel the event under certain circumstances, such as low registration numbers. If this happens, we will advise you as soon as possible, and give you a full refund. We are not responsible for any expenses you may have incurred if the event is cancelled.

Source: Queensland Council of Social Services