Tag: advocacy

Strengthening Consumer Rights

The Indigenous Consumer Assistance Network (ICAN), alongside CHOICE, the Consumer Policy Research Centre (CPRC), Westjustice, Consumer Action Law Centre, LawRight, Redfern Legal Centre, Consumer Credit Legal Service (WA) Inc. (CCLS), and the WA Consumer… Read more »

ICAN helps customers connect

ICAN recently received funding from Telstra to identify any instances of product misselling across several Indigenous communities in North Queensland, from the Cape to Palm Island.  The funding comes on the back of the… Read more »

Youpla Funeral Benefits Program

A 30 second #SaveSorryBusiness advertisement for the Australian Government’s Youpla Funeral Benefits Program. You can find out more about the program by calling 1800 296 989 or visiting their website at https://treasury.gov.au/youpla .

Northern Star

Welcome home Jillian!  How does it feel to be back in Cairns? It feels exactly like coming home! Growing up here, I never appreciated how beautiful it is. Now, everywhere I go I am… Read more »

Watch our 2019 Annual Report video here!

2019 was another big year for ICAN and our subsidiary registered training organisation ICAN Learn, in moving towards achieving our vision of Empowering Indigenous Consumers and developing the financial counselling and capability sectors. The Annual Report… Read more »

Yarns from the north (Part 2)

Hi Alan, thanks for agreeing to this interview for our ‘Yarn’s from the north’ series. As stated on the phone I’ve been really impressed by your consumer advocacy and wanted to focus the story on… Read more »

Education shapes profession

A current review on the Diploma of Financial Counselling [code CHC51115] has posed a risk to the retention of core units that are part of the Financial Counselling profession. In this article, we provide… Read more »