The Energy and Water Ombudsman Queensland (EWOQ) is aiming to increase awareness of the office and strengthen relationships with Aboriginal and Torres Strait Islander communities in 2014. “We receive very few complaints from indigenous… Read more »
The Federal Court has today ordered that Excite Mobile Pty Ltd pay penalties totalling $455,000 for engaging in false, misleading and unconscionable conduct, and using undue coercion in relation to the selling and obtaining… Read more »
Rent the Roo was recently fined $27,500 after the Australian Securities and Investments Commission (ASIC) issued it with an infringement notice for a breach of the responsible lending laws under the National Consumer Credit… Read more »
The Federal Court has found that AGL South Australia Pty Ltd and its marketing company, CPM Australia Pty Ltd, broke the law when a salesperson attempted to negotiate an agreement despite the presence of… Read more »
The Indigenous Consumer Assistance Network’s (ICAN) research team was recently contracted by the Queensland Council of Social Service (QCOSS) to investigate the use of Power Box Meters and Power Cards in some of Queensland’s… Read more »
By Aaron Davis – CEO, Indigenous Consumer Assistance Network Ltd According to a new publication, Aboriginal Wills Handbook by Professor Prue Vines, the rate of Aboriginal people who make wills is about 2% compared… Read more »
This month, ICAN became a member of the Consumers Federation of Australia (CFA)! The CFA is the peak body for all of the major consumer organisations in Australia and represents a diverse range of… Read more »
Have you ever bought or sold something online, only to find that the person at the other end isn’t the real deal? National Consumer Fraud Week 2013 is all about helping you ‘outsmart the… Read more »