Tag: issues

Truth telling at National Consumer Congress

Published on June 21, 2022

Earlier this month, ICAN Director Daphne Naden gave a keynote address on the Indigenous Consumer Perspective at the National Consumer Congress in Sydney. Sharing the stage with Cynthia Gebert, Telecommunications Industry Ombudsman and the… Read more »

Overcoming the Tyranny of Distance

Published on March 23, 2021

For many organisations, the COVID pandemic has forever changed how we think about service delivery over large geographic areas like Queensland. In the not-too-distant past, travel costs made remote service delivery inconsistent at best… Read more »