Tag: consumers

Strengthening Consumer Rights

The Indigenous Consumer Assistance Network (ICAN), alongside CHOICE, the Consumer Policy Research Centre (CPRC), Westjustice, Consumer Action Law Centre, LawRight, Redfern Legal Centre, Consumer Credit Legal Service (WA) Inc. (CCLS), and the WA Consumer… Read more »

Banking on Change

Anne-Maree Barron, ICAN Financial Counsellor A recent review by ASIC found that some individuals in high-fee transaction accounts, including First Nations people, are paying up to $3000 in overdraw fees over a year, despite… Read more »

Winning at Financial Wellness Week!

First Nations Foundation invited several organisations, including ICAN, to participate in its Financial Wellness Week in Cairns and Yarrabah in August.  ICAN Financial Counsellor, Zack Wildy, went along and told The Yarn why these… Read more »

‘Success our Way’

ASIC’s Indigenous Financial Services Framework outlines key learnings which ASIC has developed through extensive consultations with a range of stakeholders on First Nations peoples’ access to and engagement with the financial system[1].  Here, Danille… Read more »

ICAN helps customers connect

ICAN recently received funding from Telstra to identify any instances of product misselling across several Indigenous communities in North Queensland, from the Cape to Palm Island.  The funding comes on the back of the… Read more »

Education shapes profession

A current review on the Diploma of Financial Counselling [code CHC51115] has posed a risk to the retention of core units that are part of the Financial Counselling profession. In this article, we provide… Read more »