Under new reporting requirements that came into effect on 30 June 2026, telcos are now reporting significant local outages[1] via unified and accessible public registers, creating a long-term public record of where outages have… Read more »
Optus is taking action to make things right for customers, following Federal Court proceedings by the Australian Competition and Consumer Commission (ACCC) against Optus for sales misconduct. This misconduct involved the sale of Optus… Read more »
The Indigenous Consumer Assistance Network (ICAN) has welcomed the Australian Securities and Investments Commission’s (ASIC) timely review of the motor vehicle finance industry. The review aims to address systemic issues affecting consumers in regional,… Read more »
Building a sustainable First Nations workforce in urban, regional, and remote communities is a key focus for ICAN over the next three years. In an exciting new project, ICAN will work with four community… Read more »
ICAN Launches the ID and Banking in Prison Project ICAN is proud to announce the launch of the ID and Banking in Prison Project, an innovative initiative aimed at addressing one of the most significant… Read more »
As a provider of education, advocacy, and financial counselling services to people across North and Far North Queensland, ICAN recently provided a submission to the Inquiry into Supermarket Pricing in Queensland. Our submission focused… Read more »