In an Australian-first, ICAN recently took representatives from six major banking organisations inside Lotus Glen Correctional Centre (LGCC) to hear directly from their incarcerated customers and correctional staff about the realities of accessing banking… Read more »
When it comes to tax, some people don’t know where to start, especially if things have fallen behind. That’s where the free JCU Tax Clinic steps in to help. The Yarn recently spoke with… Read more »
Over the past six years, Carmen Daniels, ICAN cofounder and Research Manager has been examining ICAN’s financial counselling practice in a First Nations context, as part of her doctorate studies. A key outcome from… Read more »
There’s something powerful about meeting people where they are, not just in theory, but in practice. That’s exactly what Indigenous Consumer Assistance Network is doing with an exciting new approach to community engagement: a… Read more »
The Indigenous Consumer Assistance Network (ICAN) is encouraging people across North Queensland to check whether they may be eligible for remediation after being sold an unsuitable mobile phone plan through Telstra or Optus. ICAN… Read more »
Across North Queensland and remote communities, scams are becoming more sophisticated. At the Indigenous Consumer Assistance Network (ICAN), our financial counsellors are seeing more people caught out by scam messages, fake phone calls and… Read more »
At ICAN, workforce development is more than training—it’s about creating pathways for people to grow, lead, and give back to their communities in meaningful ways. Jay-Kaylah Grogan-Creed’s journey is a powerful example of how… Read more »
The Indigenous Consumer Assistance Network (ICAN) has joined a national coalition of consumer advocacy organisations calling on the Australian Government to strengthen its proposed scam protections and close critical gaps in the current framework.… Read more »