Across North Queensland and remote communities, scams are becoming more sophisticated. At the Indigenous Consumer Assistance Network (ICAN), our financial counsellors are seeing more people caught out by scam messages, fake phone calls and… Read more »
At ICAN, workforce development is more than training—it’s about creating pathways for people to grow, lead, and give back to their communities in meaningful ways. Jay-Kaylah Grogan-Creed’s journey is a powerful example of how… Read more »
The Indigenous Consumer Assistance Network (ICAN) has joined a national coalition of consumer advocacy organisations calling on the Australian Government to strengthen its proposed scam protections and close critical gaps in the current framework.… Read more »
Many people entering or leaving prison struggle to rebuild their lives because they lack access to banking services while inside and basic identification when they leave. Research shows that people released without ID face… Read more »
The Indigenous Consumer Assistance Network (ICAN) and Financial Counselling Australia (FCA) have signed a Memorandum of Understanding (MoU), reinforcing a shared commitment to building a strong, culturally safe and sustainable financial counselling and financial… Read more »
A major new report from the Australian Competition and Consumer Commission (ACCC) has brought national attention to what ICAN and its partners have long warned about: the serious and far-reaching harm caused by the… Read more »
Optus is taking action to make things right for customers, following Federal Court proceedings by the Australian Competition and Consumer Commission (ACCC) against Optus for sales misconduct. This misconduct involved the sale of Optus… Read more »
ANZ has welcomed a $100,000 funding boost from the Federal Government to support the continued delivery of its long-running financial education initiative, MoneyBusiness, delivered by the bank’s community partner, Indigenous Consumer Assistance Network (ICAN).… Read more »