The Australian Competition and Consumer Commission has launched a new Facebook page, ACCC – Your Rights Mob – Indigenous consumers, to help inform and empower Indigenous consumers to stand up for their consumer rights.… Read more »
The Queensland Council of Social Service (QCOSS) and Indigenous Consumer Assistance Network (ICAN) have jointly welcomed confirmation from the Queensland Government that powercard customers in remote communities are eligible for the government-funded Electricity Rebate.… Read more »
The ICAN team traveled up to the Northern Peninsula Area (NPA) in early June, to deliver Accidental Financial Counsellor Training to local service providers in the five NPA communities and Thursday Island. The Accidental… Read more »
Australia’s tiny pool of qualified Indigenous financial counsellors grew last week when ten newly qualified men and women from Derby, Port Augusta, Alice Springs, Western Sydney, Cairns and Yarrabah graduated with a Diploma in… Read more »
National Consumer Fraud Week 16 – 22 June 2014 An Australian Consumer Taskforce Initiative Have you ever wondered if someone is the real deal? These days, scammers are highly skilled at building deceptive… Read more »
As student participants from across the country get ready to graduate with their Diploma of Community Services (Financial Counselling), a new video by ICAN Media – “Breaking Ground” – has been developed to capture… Read more »
Jobseekers in the Yarrabah Aboriginal community (40 min south of Cairns) can now access information sessions on consumer rights, personal finance management training and direct pathways to financial counselling, as part of a new… Read more »
As a consumer you have rights when you purchase things in Australia. Goods and services must meet certain standards and, in some cases, you may be entitled to a refund if these standards are… Read more »